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Frequently asked questions.
Everything buyers and sellers ask about our online auctions — bidding, fees, payment, pickup, and how to sell your equipment at auction.
Bidding & buying
How do I bid in an AuctionUbid auction?
Our online auctions run on the HiBid platform. Open the AuctionUbid HiBid catalog, create or sign in to your free bidder account, register for the sale you want, and place your bids before the lots close.
Is there a buyer's premium or sales tax?
Yes. A 15% buyer's premium is added to all purchases, plus 7.25% North Carolina sales tax unless a valid NCDOR tax exemption form is on file. See our Terms & Conditions for full details.
When and how do I pay?
Credit cards are automatically charged when the auction closes. A paid sales receipt is typically sent by the end of business day.
What condition are items in?
All property sells AS-IS, WHERE-IS with all faults, if any. We recommend inspecting items during the scheduled preview before you bid — contact us to arrange a preview appointment.
When and how do I pick up my items?
Items must be paid in full before removal and picked up on the scheduled removal day unless prior arrangements are made. Late-removal fees apply ($200 minimum for the first hour, $75 per additional hour).
Can I inspect items before bidding?
Yes — previews are available by appointment. Contact us to schedule an inspection at our Garner, NC location.
What can I buy?
Restaurant equipment, furniture, office & business liquidations, home goods, and general merchandise at auction — plus brand-new equipment at fixed prices.
Do you ship, or is it local pickup?
New fixed-price equipment ships warehouse-direct nationwide. Auction lots are typically local pickup in Garner, NC; buyers are welcome to arrange their own freight.
Selling at auction
What can AuctionUbid sell for me?
Restaurant equipment, furniture, office and business assets, complete business liquidations, warehouse contents, home goods and general merchandise — through live and online auctions.
How does selling at auction work?
We consult on your goals and timeline, catalog and photograph every item, market the sale to thousands of HiBid bidders, then coordinate payment, pickup and a clean settlement. One accountable contact from start to finish.
What does it cost to sell?
It depends on the type, volume and timeline of your assets. We'll give you a clear, no-obligation quote in your consultation — get in touch to discuss.
How long does the process take?
Timelines vary with the size of the sale. In your free consultation we'll lay out a specific schedule for cataloging, marketing and the auction close.
Where do you operate?
We're based at 401 Redpath Drive, Garner, NC 27529, serving Raleigh and the surrounding area — with online bidding that reaches buyers across the United States.
How and when do I get paid?
After the auction closes and buyers pay, we coordinate collection and provide a clean seller settlement. We'll confirm the exact timeline during onboarding.
Do you handle the whole process?
Yes — cataloging, photography, marketing, bidder questions, pickup coordination and liability protection are all handled by our team, with clear documentation for your records.
Ready to start?
Request a free consultation or call 919-413-1852. Tell us what you're liquidating and we'll take it from there.